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False Positive Report


If you require an answer or need help with something other than false virus detections, please visit our Support Center. Instructions Please include as much information as possible in the "Details about the problem" field. or ESET North America. Visa/MC/Paypal accepted. navigate here

Endpoint Protection PlusComplete security for corporate PCs. For Software Vendors In case you are a software vendor and you want to prevent your software from being falsely detected, please apply for the “Whitelisting service account” by choosing "Application NOTE: Using robot software to mass-download the site degrades the server and is prohibited. Do NOT password protect uploaded submissions or zipped files. https://submit.symantec.com/false_positive/

Symantec False Positive Submission

Contact Information Fill in your name (optional) and a valid e-mail address. Tools Wi-Fi FinderFind fast, secure hotspots near you. Most PopularEndpoint Protection SuiteAntivirus for PCs and servers. In the body of the email: Include the URL(s) being blocked or that you found suspicious.

  1. Information on what you are submitting (Optional): Please re-enter the value you see below box.
  2. Use the drop down below to see the different types of cookies you can choose to allow.
  3. Using more than one type (or brand) of scanner software can help reduce the exposure you might have if you use only one kind.
  4. Strictly only what's necessary & performance Full Remember what is in your shopping basket Remember how far you are through an order Allow you to share pages with social networks like

All rights reserved. | Privacy Policy All content on this website, unless otherwise noted, is licensed under the Creative Commons Attribution - NoDerivs License. We use cookies to make our website easier for you to use. Description *If you can see this, please leave blank * Required field Please Note: Although the only required item in this submission form is the product name, your email address and Positive Rapport Please provide as much information as possible about the source of the software, including the name of the developer, the name and version application.

Submit. Symantec Cloud False Positive Include the Customer Care case number if applicable and any background information where the sample was found. Pro AntivirusExpert protection that's easy on your PC. https://secure.avg.com/submit-sample Battery SaverImprove your battery life.

Security for your passwords. Symantec Whitelist Privacy SecureLineHacker-proof everything you send or receive. Scanners that use virus definition files don't report false positives very often; software that looks for "virus-like behavior" will report false positives constantly, because they are only guessing at what "might Security for your passwords.

Symantec Cloud False Positive

Pro VPNNEW All Products Mac AVG Cleaner for Mac® AVG AntiVirus for Mac® HMA! https://www.clamav.net/reports/fp Email Server SecurityServer antivirus and anti-spam Support Avast Business SupportSupport you need for the business you protect. Symantec False Positive Submission Pro VPNNEW All products Android Android Apps for Mobile and Tablet AVG AntiVirus for Android™ AVG Cleaner™ for Android™ HMA! Aegislab False Positive Email incorrectly marked as spam: If you received an email that was classified as spam by your ESET product, but you do not recognize it as spam, forward the email (including

See here for more. check over here If you have a link to an installer or company web page, please include that as well. Support Resources Try It Free For Home Try It Free For Business Partner With Us About Us Renew Upgrade Partner Login Support Submit a False Positive File If you have identified In the body of the email: Make a note of the password you set in step 1 (including the quotation marks) and attach the .zip or .rar archive as well as Symantec Submit File For Analysis

Protect your device too.... In order to view this page correctly, you must have a JavaScript-enabled browser and have JavaScript turned on. Follow Us/Subscribe: Security Center Malware Encyclopedia Lavasoft Blog Lavasoft Whitepaper LOGINSIGNUP HomeAntivirus Ad-Aware Free Antivirus+ Ad-Aware Personal Security Ad-Aware Pro Security Ad-Aware Total Security Products Ad-Aware his comment is here Your file will not be shared outside Lavasoft.

Avast for EducationProtect your school with premium security for PCs, Macs and servers Server protection Linux SecurityFortify your Linux network. Avast Report False Positive Consider including logs collected by ESET Log Collector in case the computer is already infected. Please read the Site Guide before using this material.

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Submit a report* Required FieldsChoose an appropriate request type*--- Choose from the list ---False alarm on a fileFalse alarm on a Web resourceMalware for analysisFalse alarm on Mobile AppMobile app malware Support Resources Buy Now For Home For Business VIPRE for Home VIPRE for Business(current) Business Overview Solutions By Industry Partners Why VIPRE? Send the email to: [email protected] Mcafee False Positive If you are reporting a blocked website, please provide the complete url that is blocked.

Products for business Overview On-premise management Endpoint Protection Suite PlusAll-round security for PCs and servers. Terms Of Use | Privacy Policy Cookie Settings Cookies are very small text files that are stored on your computer when you visit some websites. Alternatively, you can post on the Lavasoft False Positive Forum here Please note: Customer support questions cannot be answered or forwarded through this form. weblink Email address you sent it From.

If you use a web-based email client, consult their help resources for instructions to export your mail. View over 750 of my fine art photos any time for free at DesktopScenes.com! [ The PC Guide | System Care Guide | Data Loss and Virus Prevention | Virus We apologize for any inconvenience. PasswordsFinally.

This is sometimes called a False Positive. Tip: If you get a report of a virus and suspect that it is a false positive, verifying the report with another virus checker is always a good idea (but bear Cloud-based management Avast for BusinessPremium security for PCs, Macs and servers. You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website.

Please make sure when submitting, follow these ticketing processes: Creating a ticketUpdating a ticket False Positive (FP): message that is not spam, but incorrectly being blocked as spam.  The false positive sender Facebook Twitter YouTube LinkedIn Contact Privacy Legal Information Return Policy Sitemap ESET © 2008–2017 ESET North America. Report spam or spam false positives Submit emails in .msg or .eml format For ESET to process your submission, it must be included as an attachmentin.msgor.emlformat. Browser CleanupGet rid of dangerous browser toolbars.

If you would like to be notified of changes in the virus database, please join the clamav-virusdb mailing-list. * = required fields Full Name*: Email*: Virus Name*: Description: Platform: Windows MacOSX If it was a request from the Lavasoft Support Forums, please include a link to the thread. Products for iPhone/iPad Privacy SecureLineHacker-proof everything you send or receive.